BTS GREAVES ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share personal information obtained through our website bts-greaves.com (the "Website"). By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We collect and process the following types of personal information:

Names: We collect your name to personalise our communication with you, and to add to any relevant documentation such as contracts or invoices if you book our services.

Email Addresses: We collect your email address to send you important information, updates, or offers related to our services.

Phone Numbers: We collect your phone number to contact you directly regarding your enquiries or bookings.

Home Addresses: We may collect your home address for billing purposes or to send physical products.

2. How We Collect Information:

We collect information directly from you when you:

Visit our Website

Submit forms on our Website

Contact us via email or phone

Use our services

3. How We Use Your Information:

We use your personal information for the following purposes:

To respond to your enquiries and provide you with the information you request.

To process bookings and provide our photography and cinema services.

To send you updates, offers, and promotional materials.

To improve and personalise our services and marketing efforts.

4. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information is only shared with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, and those parties agree to keep this information confidential.

5. Your Choices:

You can choose not to provide certain personal information, but this may limit your ability to access specific features of our services. You can also unsubscribe from our marketing communications at any time by emailing hello@bts-greaves.com

6. Data Security:

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We promise to notify suitable authorities of data breaches immediately upon discovery. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

7. Changes to This Privacy Policy:

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon the posting of the revised Privacy Policy. Your continued use of our Website indicates your consent to the Privacy Policy then posted.

8. UK/International Travel:

A travel fee will be required to cover my transport to and from the location I’m required to be at.

For international bookings, please note that I will require fully paid direct return flights from Heathrow, Stansted or Gatwick Airport.

4* minimum accommodation with breakfast included and transport between the airport, hotel and venue.

Checkout time from hotel must be at least 2 hours from pick-up time on the departure day.

Accommodation close to your venue may be required the night before the event if, journey time is over 2 hours one way, the start time is 6am or earlier, or there are other foreseeable events/delays.

For any additional days, a £100 is required for each day that I am in the destination country but not providing services.

9. Contact Us:

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us at hello@bts-greaves.com

Last modification was made on 8th August 2024